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Our Company and Team

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Company Profile

Hangzhou Zon Packaging Machinery Co., Ltd is located in Hangzhou City, Zhejiang Province, East of China that close to Shanghai. ZON PACK is a professional manufacturer of Weighing machine and packing machine more than 15 years experience. We have
professional experienced R&D team, production team, technical support team, and sales team.

Our Main products include multihead weigher, manual Weigher, vertical packing machine, doypack packing machine, Jars and cans filling sealing machine,check weigher and conveyor ,labeling machine other related euqipment...

Basing on excellent & skillful team, ZON PACK can offer customers full packaging solutions and complete procedure of project design, production, installation, technical training and after sales service. We have gotten CE certification, SASO certification... for our machines.

We have more than 50 patents .Our machines have been exported to North America, South America, Europe, Africa, Asia, Oceania such as USA, Canada, Mexico, Korea, Germany, Spain, Saudi Arabia, Australia, India, England, South Africa, Philippines, Vietnam.

Based on our rich experience of weighing and packing solutions and professional service, we win the trust and confidence from our customers. Machine running smooth in customer factory and customer satisfaction are the goals that we pursuit. We pursuit long term cooperation with you, support your business and build our reputation which will make ZON PACK as a famous brand.

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Why Choose Us

1.We have more than 15 years' experience in this field,so we can provide you the most professional service.
2.We are a manufacturer and have our own factory in Hangzhou,can provide you the best factory price, technical support and customization.
3.We can provide you production visualization,during production when you want to see the machine production progress,we can take some pictures and videos for your or even we can take a video call.
4.Factory after-sale is more stable,we can provide you the machine accessories you want.
5.We have 3D video for installation instruction.
6.For after-sale service,one engineer corresponds to one customer,can solve your problen timely.
7.We took part in many exhibitions of domestic and forgein countries.Like American,Dubai,India,Korea and so on.

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Our Services

Warranty period

Whole machine 18 months. In warranty period, We will send the part free to replace the on that is broken not by purpose.

Pre-sale service

Over 5,000 professional packing video,give you direct feeling about our machine.
Free packing solution from our chief engineer.
Welcome to viste our factory and discuss face to face about packing solution and testing machines.

After-sale service

We will dispatch engineer to install the machine, buyer should afford the cost in buyer's country and the round-trip air tickets before COVID-19 , But now , in the special time , We have change the way to help you.
We have 3D video to show how to install the machine, we provide 24 hours Video-call for Online guidance.

Our Team

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FAQ

Q:How can you choose the best machine for me?

A:We should know your products and packages type first,as different products and different packages suitable different packing machines.Then we have the most professional engineer team and salesman team,we will give you the best packing solution and service.

 

Q:How can you choose the machine just according to my products and package's picture?

A:As we have more than 15 years' experience in this field,and we have many customers to make different kinds of products,we are very professional and have many experience to choose machine for you.

 

Q:Can I send some products for you to test?

A:Yes,we provide pre-sale service,you can send the products and packages to us,we will make free test before you place the order.

 

Q:How long of the warranty period?

A:18 months.Other company only have 12 months' warranty period,but we have 18 months.

 

Q:What about the after-sales service ?

A:As the epidemic,now our engineer can't go abroad for after-sales service,but rest assured that we have the online service,our team and salesman will give you 24 hour online service to help you solve the problems.And we also have the 3D install video to help you install the machine.

 

Q:How do I know the machine run will after I place the order?

A: After you place the order,we will let you know all the progress during the order time,and before shipment we will take a video or have a video call with you to see how the machine works.

 

Q:Do you have a CE certificate?

A: For every model of machine, it has a CE certificate.

 

Q:Does your machine only have English language?

A:We have more than 20 kinds of language,it can be customized according to your request,like Spanish,German,French,Italian and so on.

 

Q:What about the power?Can it be customized?

A:Yes,it can be customized,just tell us your single power and three phase power in your country.We will customized the power according to your request.

 

Q:What about the payment?

A:We usually pay 40% in advance and 60% before shipment,you can make payment by credit card,T/T and so on.